Problem

The organization relied on an outdated and highly confusing Android device settings portal to manage device configurations. The system was:

• Difficult to navigate, with no clear structure or hierarchy

• Filled with duplicated settings and overlapping options

• Lacking any form of guidance, leaving users unsure of what to do next

All configurations were crammed into a single, long form, making the process overwhelming and error-prone. As the product had evolved without a clear UX foundation, users frequently felt lost while setting up or modifying device settings.

Solution

I redesigned the Android device settings portal with a strong focus on clarity, guidance, and step-by-step flow.

Key UX decisions included:

• Converting the entire configuration process into a wizard-based flow that guided users through each step sequentially

• Breaking down the large form into clearly defined steps, each with focused and manageable inputs

• Providing clear explanations and context at every step to reduce confusion and mistakes

• Using a split-layout design, with the left side dedicated to the form and the right side acting as a live, wizard-style reflection of the user’s actions

• Ensuring users always understood where they were in the process and what impact their choices had

The redesigned flow was iterated on continuously to simplify decision-making, reduce cognitive load, and improve completion confidence.

Outcome

The new portal replaced a cluttered, confusing experience with a guided, structured workflow. It reduced duplication, improved clarity, and made device configuration significantly easier to understand and complete, resulting in a more confident and error-resistant user experience.